Read the Privacy Policy
Note: Once the order is placed we take 7-12 days to dispatch the products as its all made on orders.
பிக்அப் கிடைக்கும் தன்மையை ஏற்ற முடியவில்லை
Note: Due to the made-to-order nature of our products, we do not offer the option for cash on delivery.
Remarks/Disclaimer: Kindly be aware that as our products are handmade, minor variations in color and size may occur. These differences highlight the unique character and authenticity of each item, enhancing its inherent beauty of our Koodai.
எங்கள் ரெட் காய் கூடை அறிமுகப்படுத்துகிறோம், தனித்துவமான கம்பி வடிவமைப்புகளுடன் இணைக்கப்பட்ட மர கைப்பிடிகள், நேர்த்தியையும் செழுமையையும் வெளிப்படுத்துகிறது.
நுணுக்கமான கவனத்துடன் வடிவமைக்கப்பட்ட, ஒவ்வொரு காய் கூடையும் நேர்த்தியான கைவினைத்திறன் மற்றும் சமகால வடிவமைப்பிற்கு ஒரு சான்றாகும்.
இந்தக் கூடையின் அழகான ரத்தச் சிவப்பு நிறம் உங்கள் பாணிக்கு ஒரு உன்னதமான தொடுதலைச் சேர்க்கிறது, இது எந்தவொரு குழுவையும் உயர்த்துவதற்கான சரியான துணைப் பொருளாக அமைகிறது. கம்பி வடிவங்கள் மற்றும் நேர்த்தியான மரக் கைப்பிடிகள் ஆகியவற்றின் தனித்துவமான கலவையுடன், ரெட் காய் கூடை ஒரு துணைப் பொருள் அல்ல; இது நுட்பத்தையும் அழகையும் வெளிப்படுத்தும் ஒரு அறிக்கைப் பகுதி.
At Koodai By Saras, we are pleased to offer free shipping on all orders across India. Please review our shipping policy below:
Thank you for choosing Koodai By Saras. We strive to provide you with an exceptional shopping experience, and we appreciate your support for our handmade products.
At Koodai By Saras, we take pride in crafting each koodai bag with care and attention to detail. Due to the bespoke and handcrafted nature of our products, returns and exchanges are only accepted in the cases outlined below.
If you receive a damaged or defective koodai bag, please contact us immediately at contact@koodaibysaras.com with clear photographic evidence of the issue.
To process a return or replacement for a damaged or defective product, you must provide a complete and uninterrupted video of the parcel being opened. The video should clearly show the package from the time it is received and opened until the product and any damage or defect are fully visible.
Once the issue is verified, we will arrange a replacement or refund, as applicable under our policy.
In the rare event that you receive an incorrect koodai bag, please notify us promptly at contact@koodaibysaras.com with details of the discrepancy.
A complete and uninterrupted opening video of the parcel is required to process a return or replacement for an incorrect item. The video should clearly capture the parcel from the beginning of the opening process through to the complete unveiling of the product.
Once verified, we will work with you to resolve the issue and ensure that you receive the correct item.
We do not offer exchanges for reasons other than damage, defects, or receiving an incorrect item.
Each koodai bag is meticulously handcrafted to order, and therefore, we cannot accommodate returns or exchanges due to change of mind, personal preference, colour preference, or any other reason unrelated to damage, defect, or an incorrect item.
For all eligible claims involving damage, defects, or incorrect items, a complete and uninterrupted opening video of the parcel is mandatory.
Please record the video before opening the package and continue recording until the product has been completely removed and inspected. The entire opening process should be clearly visible in a single, continuous video.
Claims without a complete parcel opening video may not be eligible for a return, replacement, or refund.
If you have any questions or concerns about our Exchanges and Returns Policy, please contact our customer support team at contact@koodaibysaras.com.
We are here to assist you and ensure you have a positive experience with Koodai By Saras.
